AQ777 Privacy Policy – Our Full Commitment to Protecting Your Information

When you open an account, play games, or interact with us on the aq777 platform, certain information is naturally generated. You have the right to know how that information is collected, how it is used, and how it is kept secure. This Privacy Policy explains exactly that.

Aq777 believes privacy is a fundamental right. We never sell your data or use it for unnecessary purposes. Our data practices follow international standards and are reviewed and updated regularly.

This policy applies to the aq777.ws website, its mobile version, and all associated services. If you have any questions about this policy, our support team is available to assist you in Bengali.

Aq777 collects only the information that is necessary to provide its services. No unnecessary or excessive data is collected.

Information You Provide Directly:

• At registration: name, date of birth, email address, mobile number.
• For KYC verification: National ID card or passport details.
• At payment: mobile banking number or bank account details.
• When contacting support: your messages and complaint details.

Automatically Collected Information:

• Device Information: IP address, browser type, and operating system.
• Usage data: which pages you visited and for how long, and which games you played.
• Transaction history: deposit, withdrawal, and Betting records.
• Cookies & Session Data: Used to remember login details and user preferences.

At aq777, your information is used only for specific, defined purposes. We clearly outline each of those purposes below:

• Account management: For login, identity verification, and security purposes.
• Payment Processing: To manage deposits and withdrawals efficiently.
• Service Improvement: To understand feature usage patterns and improve the platform.
• Customer Support: To properly address your complaints or questions.
• Security: To prevent fraud, money laundering, and unauthorized account access.
• Legal compliance: To meet the requirements of applicable laws and regulatory authorities.
• Personalised Offers: To show you relevant promotions based on your preferences.

Aq777 never sells your information to third parties. However, in certain limited circumstances, specific data may be shared with the following parties:

When information is shared with third parties, we ensure they adhere to the same privacy standards we uphold.

Aq777 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: To keep your login session active and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand site usage statistics.
• Marketing Cookies: To show relevant offers – you can opt out at any time.

Aq777 employs industry-leading technology to protect your data. Our security team remains vigilant around the clock.

• 256-bit AES Encryption: All data is secured with bank-grade encryption.
• TLS 1.3 protocol: All communication between your device and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Enhanced security for your account.
• Real-Time Monitoring: Suspicious activity is detected and blocked instantly.
• Regular Security Audits: Reviewed by a third party on a quarterly basis.
• Data Backup: Data is backed up on secure servers in encrypted form.

Aq777 retains your information only for as long as necessary. Once the purpose has been fulfilled or the legal retention period has expired, your data is securely deleted.

• Account information: For as long as the account is active; 5 years after closure.
• Transaction Records: A minimum of 7 years where required by law.
• KYC documents: Up to 5 years after account closure.
• Support Chat Log: Deleted after 3 years.
• Analytics data: Anonymised for up to 2 years.
• Cookie Data: 30 days to 2 years, depending on the type of data.

You have specific rights regarding your personal information, and aq777 fully respects each of them.

If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed. If you believe a minor is using aq777, please notify our support team.

Aq777's servers may be located in various countries. When your data is transferred internationally, the highest level of protection is always ensured.

• International data protection agreements are followed for all data transfers.
• When data is transferred to third countries, adequate protection safeguards are ensured.
• Data centers are required to be ISO 27001 certified.

Aq777 may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.

• The updated policy will be published at the top of the page along with a "Last Updated" date.
• For significant changes, a notice will be sent to your registered email address.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

For any privacy questions, complaints, or to exercise your rights, please contact our dedicated team.

• Data Protection Email: [email protected]
• General Support: [email protected]
• Live Chat: Talk to us live in Bangla, 24/7.
• Privacy-related complaints are responded to within 48 hours.